Same day
We answer your support requests during business hours.
Hi, the sales team isn't getting any email.
We're already on it. We'll update you in a moment.
Fixed the same day
Support and software for businesses in Mexico
For over 10 years we have built and maintained the systems businesses rely on: day-to-day support, custom software and manufacturing platforms.
System down again? Website not bringing in clients? No one answers when things break? We've got it covered.
Support, maintenance and ongoing improvements. One team for all your technology.
Everything your business needs in technology.
From day-to-day support to custom software, without juggling five vendors.
When something breaks, you message us on WhatsApp or email and we fix it, usually through remote access.
- Email, accounts and access
- Everyday software and systems
- Follow-up until it is solved
Request #1042
Sales can't log in to the billing system
- We got your message9:02
- Checked via remote access9:10
- Fixed and confirmed9:24
A technician is on it
Tech support & help desk
When something breaks, you message us on WhatsApp or email and we fix it, usually through remote access.
- Email, accounts and access
- Everyday software and systems
- Follow-up until it is solved
What you can always expect from us.
Clear pricing
Per project, monthly or both. Always in writing, no surprise charges.
Your proposal
- Development · per project
- Maintenance · monthly
- Support for your team
Everything in writing before we start
One owner
One person who knows your business and your systems.
Your account leadAvailable now
Month to month
No long contracts. You stay because it works.
Annual contract
Month to month
What we've built.
The best proof of how we work is the systems already running.
Manufacturing software
Over 10 years on the shop floor. Now on a modern platform.
It grew out of the system we built and maintain for an auto parts plant. Today that experience lives in Dreambox Manufacturing, a new platform installed in your plant.
- Tier 1 & 2
- Built for the quality requirements of automotive suppliers.
- On-premise
- One installation per site. Your data stays on your server and operations don't depend on the internet.
- By module
- Adopt only the ones you need: each comes from a real plant process and works on its own.
PPAP
Files by part number, the status of every element and customer-ready documents generated for you.
PPAP
Also includes
Case study · Automotive supplier in Saltillo
Modernizing a 10+ year-old system without stopping the plant.
The plant depended on two systems that had grown apart for years. They worked, but they had become a bottleneck.
- Information split across two legacy systems.
- Key processes, like scrap and traceability, buried in modules no one used anymore.
- Every improvement meant touching fragile code.
Before
- Information split across two legacy systems.
- Key processes, like scrap and traceability, buried in modules no one used anymore.
- Every improvement meant touching fragile code.
Now
- One modern platform, installed at the plant.
- PPAP, Tooling and catalogs already migrated; Traceability on the way.
- Every module is documented and approved with the plant before it gets built.
Does your business also run on an old system?
There's no need to throw it out and start over.
- .NET 8
- React
- SQL Server
- On-premise or cloud
- Automated testing
Beyond the plant.
We also build custom software for other industries. Two examples:
From the first call to everything in order, in four steps.
At every stage you know what we are doing, what is left and what it costs.
The first step is free.
Book your assessment and walk away knowing where to start.
A technology partner. Not just another vendor.
We're a small team, on purpose: the person who answers you is the person who built your system. No middlemen, no account managers, no explaining everything from scratch every time.
And what we build, we look after. The system we developed for an automotive plant has been running every day for over a decade, and we're still the ones taking care of it.
We don't sell you technology. We make sure it works.
Tools we work with every day
- .NET
- C#
- SQL Server
- Azure
- React
- Node.js
- Python
- Next.js
- Tailwind CSS
- Figma
- WordPress
- Shopify
- WooCommerce
- Google Cloud
- Cloudflare
- Docker
- Linux
- MySQL
- PostgreSQL
- Firebase
- Stripe
Frequently asked questions.
Help for your team over WhatsApp, email and remote access, upkeep of your accounts, software and website, backups, updates and a monthly report. We tailor the plan to the size of your business.
It depends on what you need, and we put it in writing after the assessment, which is free. Support and maintenance are a fixed monthly fee. Projects, like a system built from scratch or a legacy migration, are priced per project, optionally followed by monthly maintenance. Depending on the project, it can also be an upfront investment plus monthly payments, or monthly payments only: we'll tell you which option applies.
We're based in Mexico and work remotely, through remote access, video calls, WhatsApp or email, so we can support businesses wherever they are. We specialize in software, accounts and systems; we don't do hardware repair.
Yes. Most of our clients are small and growing businesses without their own IT department.
Yes. Dreambox Manufacturing includes modules like PPAP, tooling, traceability, Andon and scrap. It's installed in your plant and you can adopt only the ones you need.
Yes. First we document it with the people who use it, then we migrate it piece by piece, without switching off the one you use today.
Yes. We connect to your systems' database or APIs to build reports, dashboards or integrations, without you having to switch vendors.
No. Support and maintenance are month to month, and maintenance after a project is optional.
Nothing stays with us: access, accounts, files and documentation are in your company's name from day one.
Free 30-minute assessment
We'll go over it together on a video call and tell you what to tackle first. No commitment.
Monday to Friday, 9:00 a.m. to 6:00 p.m. (Mexico City time)